Nursing Home Care Investigation

We all make such decisions with trust, expecting the management, staff and assistants within a nursing or care home to look after and protect its residents with respect and proper medical care.

However cases of potential abuse in residential care homes and nursing homes are regularly reported in the media, most recently in a BBC Panorama programme (Source) which revealed systemic abuse of patients by staff in a home for vulnerable adults in Bristol. While in another case a worried patients family recorded five days of abuse on a concealed CCTV camera which lead to prosecutions and one care assistant being jailed (Source).

PDC London Investigator Services

The Care Quality Commission are the regulatory body which licenses residential and nursing homes and is also tasked with monitoring all aspects of care, which should include the verifying of references, checks on work history and qualifications as well as criminal records checks. There are National Minimum Standards for Nursing and Care Homes for older people and these can be found by visiting the Commission for Social Care Inspection website csci.org.uk.

If you do have serious concern about a relative or loved one who is resident within a nursing home and are worried about abuse or a lack of care you should of course make a formal complaint to the nursing or care home concerned. They should then investigate this and contact you with the results of their findings. There are a number of dedicated services who assist and offer advice including nursinghomeabuse.co.uk, elderabuse.co.uk and helptheaged.org.uk.

PDC London telephone number 0800 5677 007

If you do find yourself in this situation then we can provide you with advice from professional experienced investigators who have experience of preparing and building care home abuse cases and can advise you impartiality and objectivity all the while treating your inquiry in a discreet and sensitive fashion. Please contact PDC London with any questions or queries you might have or call us on our telephone number - 0800 5677 007.