FAQ
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Are your private investigations confidential?
We will only give out information about you if we have a duty to do so by law. Otherwise you can be assured than any information you give us will be kept completely confidential.

We will not keep your information for any longer than is necessary and will take steps to ensure that it is kept up to date. You have a right under the Data Protection Act 1998 to ask what information we hold about you.

Your confidentiality is our highest priority.

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Will the person i am tracing know that i am looking for them?

Nobody should ever be able tell that they are being investigated by our private detectives. Our services are completely private and confidential. read more about locating people...

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Is it legal?
Yes. PDC London has access to tens of thousands of records, be they financial, property records, criminal records and more. None of the resources you will access through our service are illegal.
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How long does it take?
This really does depend on the service required. We always give a rough estimate of the timings involved during our initial consultation.

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What are your payment terms?
Was are happy to accept payments via Credit Card, Cheque, Bank Transfer or Online Payment methods.

As a matter of discretion all payments, whether Credit Card, Cheque, Bank Transfer or Online Payment, will be made payable to Zookx Limited - so our trading style of PDC London will NOT appear on any statements.

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What guarantee is there?
Our goal with each case is to meet and exceed our clients stated objectives through an accurate, professional, thorough and cost effective investigation.

We do our best to provide the highest quality investigative resources, however sometimes it may simply not be possible find the results that you are looking for.

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How do you find people?
In addition to using the regular data base services available to most private investigators and information providers we have developed our own proprietary databases and sources.

We also, whenever possible, attempt to contact associates, friends, neighbours, employers, creditors and others that may have knowledge of the subject.
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What information do you need?
This depends on the service that is required.

For example, if we were being asked to locate a missing person we would like to know any or all of the following:
Full name
Last known address
National Insurance number
Date of birth
The names of relatives, previous employers and friends
Drivers license number.
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How soon can you start?
We endeavour to start work on your case soon as you contact us and we have received your instructions, whether verbal or in writing.

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What areas do you cover?
We primarily operate a nationwide service.

However we also have an extensive network of agents located internationally - allowing PDC London to work anywhere in the world.
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What hours do you work?
Our office typically operates a five day, 9-5.30, week. However the nature of our business often leads us to work whatever hours are required by the task in hand.

You can contact us via e-mail 24 hours a day or, if you feel the need to call us outside office hours, on 07976 444 444
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Will my partner will find out that I'm checking on them?
Nobody should ever be able tell that they are being investigated. Its our business to provide a service that is completely private and confidential.

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I can't communicate normally, is this a problem?
No, we can arrange to contact you via e-mail or text message.
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How do your details appear on my credit card statement?
As a matter of discretion all payments, whether Credit Card, Cheque, Bank Transfer or Online Payment, will be made payable to Zookx Limited - so our trading style of PDC London will NOT appear on any statements.


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If you require any of our services, please contact us, in complete confidence and privacy, to find out how we can help deliver the investigative solution that's the right one for you. You can call us on 0800 5677 007 or take a minute or two to e-mail us, and one of our experienced Investigators will get back to you.
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About PDC London
Whether you need help tracing a lost relative or friend, suspect a spouse may be acting unfaithful or wish to check on an employees references, our investigators can help.

We know from our own experience that no two clients or investigations are ever the same, We therefore consider each individual case thoroughly in order to offer what we believe to be the best method to obtain the desired solution for our clients.

Please feel free to contact us, with absolutely no obligation to proceed, to discuss your enquiry.

Often when people call us it is the first occasion they have to contact a Private Investigator and at PDC London we understand this and you can be assured that all calls are handled with the utmost sensitivity and confidentially.

Contact Details
If you would rather discuss your situation, in complete confidence, please do call us

uk freephone 0800 5677 007
You are under no obligation to proceed and all advice offered is given free of charge.

head office 
PDC London,
4 Imperial Place,
Maxwell Road,
Borehamwood,
WD6 1JN,
UK

Email. info@PDCLondon.com

Data Protection Licence number Z9409141
Consumer credit licence number 585715

Email Us
For more information about our services please contact us.

If you require more space for your enquiry please click here.

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